Door to Door Sales

Have you ever had an aggressive door to door sale person? particularly, those selling water heaters? Here is what Enbridge recommends to do:

KNOW WHO’S AT YOUR DOOR

"Direct Energy does not go door-to-door to upgrade or exchange water heaters" We do not authorize any Utility, Government Agency or any other company to do so on our behalf.

Enbridge Gas Distribution does not sell, rent or service water heaters.

DON’T SIGN WITHOUT THE FACTS

Signing a contract at the door means you are changing service providers. This may jeopardize your current competitive rates and worry-free service including Direct Energy’s exclusive Same Day Service.

DON’T LET JUST ANYONE IN

Only a licensed technician should access your Direct Energy water heater and only by appointment.

***Did you know that water heater contractors can not install a new water heater until 20 days "after" you have signed a contract? Read more details Here

DO NOT SIGN ANYTHING UNTIL YOU HAVE READ ALL THE CONTRACTS (and the fine print)